Politique de remboursement

Local Refund Policy (Egypt)

We have an option that the messenger can wait for customers to check and try items.  If you wish to returned items, customers can pay shipping fees only. Messenger can wait a maximum of 10 minutes. Courier company contact customers on the available mobile no. before delivering order. So, please make sure to to enter the correct and reachable Mobile number. And make sure to be there in the arranged appointment with Courier Company. 

Maximum Number of items for this service is 5 items only.

After Courier Company Messenger leaves items are Non-Refundable. We advise customers to be available in the arranged appointment.  

NON-REFUNDABLE ITEMS : Make up - Swimwear - Underwear - Sunglasses - Accessories / Jewellery. 

You can always contact us for any return question at info@mymadstore.com 

Exchanges

No Exchange or refunds after messenger of Courier Company leaves. 

Refunds

No Exchange or refunds after messenger of Courier Company leaves. 

International Orders Refund Policy 

All international orders are Non-refundable